Water reliability
Entrance to Hayden Bridge Filtration Plant

The McKenzie River is Eugene's only source of drinking water, treated here at the Hayden Bridge filtration plant.

We all count on drinking water

Every day Eugene residents turn on their taps and receive safe, clean water. Water is available 24 hours a day – year round – for drinking, fire protection, showers, cooking and keeping gardens green. Water is vital to business and industry, and indispensable to the local economy and jobs. Read six things you should know about water reliability.

Why water reliability is important

For more than 100 years, EWEB has reliably served the community with cool, clean, clear water drawn from the mountain-fed McKenzie River. Few community members are aware, however, of the invisible risks. See our frequently asked questions to learn more about water reliability risks.

What EWEB is doing

To address reliability concerns, EWEB is undertaking a Water Reliability Initiative – a comprehensive approach to minimizing the risk of a prolonged water service interruption. It includes maintaining and improving the water system infrastructure, as well as developing an alternative source of drinking water.

Investment in a reliable water system maintains Eugene's quality of life and assures a healthy local economy and jobs. Read more and improve your drinking water savvy.

A community conversation

Safe drinking water is essential to public health and the economy. EWEB and its Board of Commissioners want to give everyone the opportunity to learn more and provide input on decisions to invest in water reliability.

Frequently asked questions

Read the answers to some frequently asked questions about EWEB's water reliability.

Timely investments in repair and replacement are essential for a reliable water system

Timely investments in repair and replacement are essential for a reliable water system.

Learn more about your water system Get connected with EWEB

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