More Payment Options


We're here to help

Questions about your bill or payment? Ask a customer service analyst. We're open Monday - Friday. 

By phone: 541-685-7000 from 9 a.m. - 6:30 p.m.

Visit us: 500 E 4th Ave, Eugene, OR 97401 from 9 a.m. - 5:30 p.m.

Send us an email




Pay online
Register or Log In

Register or Log In

Make one-time payments or register an e-Billing account.  You can manage multiple accounts, select from a variety of email notifications and reminders to help manage your payments, and set up recurring payments.

Budget billing
Learn more

Learn more

Our Budget Billing program helps you balance the seasonal highs and lows to make your payments predictable each month. 

Need help paying your bill?
Assistance programs

Assistance programs

We offer a variety of income-based programs. You may qualify for bill assistance, free home energy audit, expanded rebates or loans for efficiency upgrades and other programs.