Coronavirus Safety

In response to COVID-19, EWEB offices and customer service lobby are closed. We ask customers to use our many online and telephone options rather than doing business in person. Learn more.


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Apply for Bill Assistance


Qualification for EWEB's customer care program is based on your annual household income and the size of your household. View the income guidelines to see if you qualify for the program.

This form is no longer accepting submissions.

EWEB Customer Care funding has been allocated for the month. Please visit us again on the first business day of next month at 9:00 AM when additional funds will be made available.