Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Qualification for EWEB's customer care program is based on your annual household income and the size of your household. View the income guidelines to see if you qualify for the program.
This form is no longer accepting submissions.
EWEB Customer Care funding has been allocated for the month. Please visit us again on the first business day of next month at 9:00 AM when additional funds will be made available.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.