Wildfire Safety and Support


It is devasting to see and hear about the impacts of the Holiday Farm Fire in the McKenzie Valley. The loss of life and destruction of homes, businesses, livelihoods, and the natural environment is saddening. All of us at EWEB express our heartfelt compassion for the residents of the McKenzie Valley, who will need our ongoing help and support.

EWEB serves thousands of homes and businesses in heavily forested areas that are at increased risk of wildfire, including the South Hills of Eugene and the McKenzie River Valley. In addition, wildfires can cause direct physical damage to utility infrastructure such as power lines, substations and our hydro generation projects in the McKenzie Valley. Wildfire can also have potential impacts on the water quality of the McKenzie River, our sole source of drinking water.

As the climate crisis creates hotter and dryer summers with longer wildfire seasons, the overall risk of climate fires is increasing. To help keep customers and communities safe, EWEB is taking steps to improve the safety of our electric system and reduce wildfire risks. 



Customer resources and support
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Information about utility services, resources and support options for customers impacted by the Holiday Farm Fire.

Safety and prevention
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Protecting our customers and community is our top priority.

Landowner programs and watershed restoration
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We are working with community partners to restore the McKenzie watershed and help landowners with recovery efforts.



Preparing for Emergencies
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Together, we prepare. Find information about preparing your household for an emergency, and learn about EWEB's Water Reliability Initiative.

Backup generator program
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We offer a financing option for customers to purchase a backup generation system.

Our commitment to the environment
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As a public utility, we share our customers' values around environmental stewardship.