Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
A: All "General Service" business and non-profit customers with active service qualify for the Basic Re-Payment Plan. The Enhanced Re-Payment Plan and Reduced Billing Plan are offered to General Service accounts in good financial standing. Additional criteria include:
Terms of individual payment plans are contingent upon EWEB account history, and third party credit score.
A: Your EWEB bill will indicate whether your account is designated General Service or Residential.
A: Yes, participation in the program requires full payments of both current monthly charges and the monthly payment plan.
A: Failure to make scheduled payments could result in disconnection of services and additional fees.
A: Yes, each account would be eligible. Please submit a separate application for each account.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.