
We know many in our local business community are struggling. Through our Small Business Recovery Program, EWEB provides utility bill payment assistance for business and non-profit customers who have been financially impacted by COVID-19.
The program offers those who have accrued a past-due balance two different repayment options for bringing their accounts up-to-date over time.
A third, reduced billing option is offered to business and non-profit customers who are current (no past-due balance) on their EWEB account to free-up cash during a 12-month period for re-investment into your operations.
Repay a past due balance of $3,000 or less with fixed installments over 6 months.
Eligible Customers | Maximum Eligible Balance | Payback Period | Interest Rate |
---|---|---|---|
Business | $3,000 | 6 months | 2% |
Non-profit | $3,000 | 6 months | 0% |
This offering allows for a higher maximum balance and potentially a longer payback period.
Eligible business and non-profit customers can repay a past-due balance of up to four-times your average monthly bill or $20,000 over 6-24 months, and defer the first payment for up to 9 months.
Eligible Customers | Maximum Eligible Balance | Deferral of First Payment | Payback Period | Interest Rate |
---|---|---|---|---|
Business | Up to 4x average monthly bill or $20,000 | 3-9 months | 6-24 months | 2% |
Non-profit | Up to 4x average monthly bill or $20,000 | 3-9 months | 6-24 months | 0% |
Once we receive your application, an account representative will assist you in calculating your payment amount under this program.
Apply for Enhanced PlanEligible business and non-profit customers who are current on their EWEB account or can make a payment to bring the account current, and are seeking to free-up cash for re-investment into their operations, may apply for a Reduced Billing Plan.
This plan allows fixed, reduced payments on future bills for the next 12 months. After 12 months, customers can choose to pay off any balance owed in one lump sum, or in fixed installments over the following 12-month period.
Reduced Billing Amount | Payback Period |
---|---|
75% - 90% of the past 12 month’s average bill | 12 months, plus up to an additional 12 months to pay off any remaining balance |
Once we receive your application, an account representative will assist you in calculating your payment amount under this program.
Apply for Reduced Bill PlanWe're here to answer your questions and assist you with billing, payments, and other power and water-related services. If you don't find what you're looking for in this FAQ, please give us a call or email us at (541) 685-7607 or CustomerSolutionsSupport@eweb.org.
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