COVID-19 Information


The COVID-19 pandemic has changed almost everything for our community, but not the need for reliable power and water at affordable rates. 

As an essential service provider, we know that electricity and water are foundational to all other areas of the economy, healthcare, and public safety. We also recognize that many customers are experiencing financial hardship during this crisis.

We're here to answer your questions and assist you with billing, payments, and other power and water-related services.

Residential Bill Assistance
Find out more

Find out more

Apply for a bill credit or get help paying off a past-due balance.

Business Resources
Learn more

Learn more

Learn about recovery programs for businesses and non-profits.

Saving energy and water
Learn more

Learn more

Spending more time at home could lead to higher utility bills.

Beware of scams
Learn more

Learn more

Scammers who pretend to be utility employees exploit the trust customers place in EWEB. Knowing the signs can help you fight back against scammers' constantly changing tactics.



Latest updates
Learn more

Learn more

As the COVID-19 situation evolves, we're committed to keeping you informed.

Donate to Energy Share
Learn more

Learn more

Consider making a donation to Energy Share, a program helping thousands of families with their electric bills.

Safety Information
Find out more

Find out more

As a critical infrastructure service provider, EWEB's top priority in all emergency situations is to protect public and employee health and safety.

Learn at Home Resources
Find out more

Find out more

Supplement your child's distance learning and help them prepare for the future with our curated collection of free activities and lessons.