A New Customer Experience & Updated Bill


EWEB is making it easier for customers to do business with us. We want to shift more power into the hands of our customers, and that starts with improving some of the basics. We have created a new bill that delivers information in a clear, readable way so you can make informed decisions about your energy and water use. We also have a new online customer portal that gives you better features and tools for securely managing your personal and business accounts from any device.

A new customer experience
Online Customer Portal

Online Customer Portal

A new online customer portal that gives you better features and tools for managing your personal and business accounts from any device.

ATTENTION Autopay customers
Important Information

Important Information

Your autopay enrollment did not transfer to the new system. You need to re-enroll in autopay.

A fresh look to the EWEB bill
Learn More

Learn More

A simplified, reader-friendly bill focused on providing information in a clear, readable way so you can make informed decisions about your energy and water use.

Questions about the portal or bill?
Portal & Bill FAQs

Portal & Bill FAQs

Find answers to some common questions about the new portal and our redesigned billing statement.