In order to perform scheduled maintenance, EWEB's e-Billing and phone payment systems will be temporarily unavailable between 11 a.m. and 2 p.m. on Monday, Nov. 24, 2014. Thank you for your patience and we apologize for any inconvenience.
The Eugene Water & Electric Board offers a wide variety of services and information
designed to make it easier for you to understand, pay and manage your account.
Log into your EWEB e-Billing account to view and pay your bill online.
View and pay your bill online with EWEB e-Billing. It's fast, convenient and secure.
Get information about a wide variety of services designed to make it easier for
you to understand, pay and manage your account.
Learn how to start or stop your service.
EWEB offers a number of programs to help income-eligible customers who are having
trouble paying their utility bills.
As a customer-owned utility, EWEB believes it is important that you have easy access
to our policies, procedures, charges and rates.
Do you want to speak with a Customer Service representative? Get office and phone hours, as well as recommendations for best times to call.
To report an electric outage, please call the 24-hour, toll-free outage reporting line at 844-484-2300
or report your outage using EWEB's Power Outage Texting program.
We highly value your feedback on EWEB's services. See our procedures for processing and addressing