Customer Services
The Eugene Water & Electric Board offers a wide variety of services and information
designed to make it easier for you to understand, pay and manage your account.
View and pay your bill online.
Get information about a wide variety of services designed to make it easier for
you to understand, pay and manage your account.
Start or stop your service online.
EWEB offers a number of programs to help income-eligible customers who are having
trouble paying their utility bills.
As a customer-owned utility, EWEB believes it is important that you have easy access
to our policies, procedures, charges and rates.
Do you want to speak with a Customer Service representative? Get office and phone hours, as well as recommendations for best times to call.
We highly value your feedback on EWEB's services. See our procedures for processing and addressing
customer input.