Contact us
As a community-owned utility, we exist to serve our customers and seek to respond to your needs as quickly as we
can.
Email your question or
comment (please do not use email to report emergencies).
| EWEB's main phone number |
(541) 685-7000 |
| Customer Service (Monday through Friday, 9 a.m. to 5:30 p.m.) |
Phone: (541) 685-7000
Fax: (541) 685-7624 |
| Report an electric outage (24-hour number) |
(541) 484-2300 |
| Report a water emergency (24-hour number |
(541) 685-7000 |
| Media inquiries |
Visit our newsroom |
| Purchasing contacts (for questions about current contracts or bid solicitations) |
See email
addresses and phone numbers |
| EWEB's Board of Commissioners |
Email all five commissioners |
| McKenzie River Flow Line |
(541) 341-1860 |
| Call Before You Dig |
811 |
| TDD (for hearing impaired) |
(541) 484-3759 |
- Headquarters/Customer Service Center: 500 East Fourth Avenue, Eugene
- Roosevelt Operations Center (Visitation by appointment only): 4200 Roosevelt Boulevard, Eugene
See a map and get directions to our Headquarters site
EWEB's mailing address is:
PO Box 10148
Eugene, OR 97440-2148
We highly value your feedback on EWEB's services. See our procedures
for processing and addressing customer input.
If the department you're looking for is not on the phone list, call EWEB's main telephone number at (541) 685-7000. If
you have questions or comments about EWEB's website, send an email to the Webmaster .
