Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
To ensure safe, reliable water continues to flow in our community, EWEB has been working for several years on a Water Reliability Initiative. In addition to programs aimed at protecting water at the source, we are making significant investments in replacing water mains, upgrading or replacing storage tanks, improving pump stations, renovating the Hayden Bridge Water Filtration Plant and developing neighborhood emergency water stations.
Just as your household invests in an emergency kit, EWEB is making investments to prepare, replace and maintain our community's water system.
EWEB is working with community partners to develop an emergency water supply program that would include several permanent distribution sites located throughout the community using groundwater wells, as well as mobile water trailers. Our plan calls for the development of five geographically dispersed well sites by 2022. As of October 2019, two sites are operational:
Three significant reliability projects involve replacing the water tanks at College Hill and Hawkins Hill and building a new water storage facility on East 40th Avenue. The proposed new storage tanks will provide more than 40 million gallons of resilient, safe water storage and are set to come on-line between 2021-2025.
Would you like to receive news and updates on EWEB's Water Storage Tank Improvement Projects?
Click here to join our project email list.
We have invested more than $30 million upgrading, expanding and renovating our Hayden Bridge Water Filtration Plant. Over the past ten years, we have completed a series of seismic upgrades to the plant, including reinforcing basin walls and filter buildings and disconnecting an old flume from the filtration building. In 2019, we will complete a project to replace the gas chlorine system. Once operational, the system will be able to generate liquid chlorine at the plant site.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.