Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Ask a planner Monday - Friday 9 a.m. to 4 p.m.
Please call 541-685-7157 or send us an email.
Use the online order form to pre-order your emergency water supply container.
Just as your household invests in an emergency kit, EWEB is making investments to prepare, replace and maintain our community's water system.
Limited supply: EWEB has enough storage to provide only one or two days of drinking water if something happens to our McKenzie River source.
Community risk: A reliable supply of clean water is vital to public health, safety and our economy, especially in an emergency.
System resilience: EWEB's strategy to replace and renew our water system will increase resilience now, and for future generations.
Invest in reliability: Our biggest investment will be a new drinking water source and filtration plant on the Willamette River.
Affordable: Careful planning will balance water reliability and affordability, which are both important community values.
500 East Fourth Ave.
Eugene, OR 97401
9 a.m. - 5:30 p.m.