When to pay your bill
Your bill clearly indicates when your payment is due. Most customers get close to
a month to make an “on time” payment.
EWEB offers a range of
payment options for your convenience. Payments made at pay stations are generally received at
EWEB three to five days after the payment is made.
We try to read all meters every month so you are billed for exactly what you use.
However, we sometimes have to estimate usage when meters can’t be accessed.
Protective dogs, locked gates and other obstacles may prevent a current reading
of your meter. Please make certain that our meter readers have safe access to your
meter.
If you won’t be available to take care of your bill by the due date, please
call Customer Service at (541) 685-7000. We will assist you in making special
arrangements or estimating your bill so an advance payment can be made during your
absence.
If you are out of town frequently, you may wish to consider our
Automatic
Payment Plan, which deducts your bill from your checking or savings account.
For more information or to sign up, call Customer Service at (541) 685-7000.