Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB staff developed an After Action Report to review EWEB's response to the February 2019 snow storm and the impacts of the storm, both on the community and EWEB's electrical infrastructure.Find Out More
Due to recent severe weather conditions our meter reading staff could not safely complete their assigned routes Feb. 24-28, 2019. Customers in a few areas of Eugene, east Springfield and the McKenzie River Valley will have estimated readings on their next bill.Find Out More
As of 8 a.m. Saturday morning, there are just under 2,000 customers who remain without power. This includes a little over 200 in the Eugene area, and about 1,700 in the Mckenzie River Valley. Most of the remaining Eugene-area outages are single homes, which can be extremely labor intensive, particulalry those with accessibility issues, such as backyard service lines with no access for bucket trucks. We will continue to work until every customer is restored.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Friday, turning the lights back on for more than 1,000 customers.Find Out More
We expect to restore about 1,000 customers in the Eugene area today. Please note that work conditions are dynamic and subject to change based on equipment damage, tree hazards and changing weather conditions.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Thursday, turning the lights back on for several thousand residents impacted by the snow storm that struck Sunday night. Starting with more than 14,000 customers out of service on Monday, less than 4,500 remained without service as of 5 p.m. Thursday. In the Eugene area, about 2,800 customers are still waiting for restoration, along with about 1,700 McKenzie River residents.Find Out More
New snowfall overnight stalled restoration progress made over the past 48 hours as three major feeder lines and a transmission line went down Wednesday morning.EWEB and contract crews late Tuesday night were able to reduce the number of customers without power to about 6,000. That figure is down from a high of more than 14,000 on Monday. Falling trees and snow damage brought down the Eugene-area feeder and transmission lines early Wednesday, and the number of customers without power climbed up to 7,800 as of 1 p.m.Find Out More
Eugene Water & Electric Board and contract line crews made significant progress restoring power overnight Monday and into Tuesday, with more than 6,300 customers returned to service. As of 4:30 p.m. Tuesday, there are about 7,600 EWEB customers without service, down from more than 14,000 without power at 5 p.m. Monday.Find Out More
Here in the Pacific Northwest, where we enjoy abundant, low-cost hydroelectric power, EVs are a smart economic choice and an important piece of the region's move away from fossil fuels.Find Out More
EWEB Commissioners will consider eliminating the second, higher-cost residential electric consumption tier and replacing it with a single flat price.Find Out More
As a public utility, it’s important for us to be open and transparent with you—our customer-owners. Here are some highlights from this month’s meeting of your citizen-elected Board of Commissioners.Find Out More
Friends of Trees, St. Vincent de Paul of Lane County and the Eugene Science Center each won 2018 Greenpower Grants of up to $50,000 from the Eugene Water & Electric Board’s Greenpower Program.Find Out More
Online voting is underway for 2018 EWEB Greenpower Grants worth up to $50,000 each.Find Out More
The University of Oregon, Eugene Water & Electric Board and City of Eugene are partnering with local auto dealers to bring the benefits of electric vehicles to more households.Find Out More
Five Eugene organizations have made the final cut for consideration for 2018 Greenpower Grants worth up to $50,000 each to fund high-impact projects that increase the use of renewable energy sources, the adoption of emerging technologies, or reduce/offset our community’s carbon footprint.Find Out More
The new mixed-use building on the corner of 32nd and Hilyard St., known as Amazon Corner, will have lower operating costs and a lower carbon footprint due to efficient ductless heat pumps and the use of LED lighting throughout the residential spaces.
During the pre-design phase, local developer Jon Lauch approached Travis Reeder of EWEB, now a Customer Relationship Manager, with a desire to make the building more efficient, while retaining comfort for tenants and residents. A few technologies for heating were discussed for the tenant spaces. With Travis' advice and assistance from EWEB's custom new-construction HVAC incentive program, Jon ultimately landed on a cost effective ductless heat pump system allowing year-round comfort and a low carbon footprint.
"I estimate the efficient ductless heat pump system will save nearly 200,000 kWh/year compared to a less efficient electric furnace," says Travis. "And because the system is all-electric, EWEB's clean power results in a lower carbon footprint than if natural gas had been incorporated as a heating source."
In addition, the building uses energy efficient, long lasting, and low maintenance LED lighting.
"The assistance from EWEB helped to make possible a higher level of quality for lighting and HVAC systems, while reducing operating costs for the Amazon Corner project. Working through the process with Travis Reeder's input and guidance was smooth and painless. We greatly appreciate EWEB's input, guidance and rebate programs," says Jon.
"This project has been a great partnership between the customer, developer, and EWEB," continues Travis. "We are always on the lookout for exciting new technologies and partnerships to assist in pushing the envelope of responsible energy use. We are happy to share what we have learned from decades of collaborating with our customers and developers, while staying up to date on emerging energy saving technologies."
In the near term, EWEB hopes to help drive Eugene's first high efficiency, all-electric, low greenhouse gas emitting mid-rise housing project. With the advent of economical heat pump water heaters, several options in heat pumps, and induction cook-tops; sustainable and comfortable housing is now a great option, even for serious cooks.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.