EWEB's online application to start/stop residential service will be temporarily unavailable Thursday, June 27 10 - 11 a.m. while we perform scheduled maintenance.
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
As of 8 a.m. Saturday morning, there are just under 2,000 customers who remain without power. This includes a little over 200 in the Eugene area, and about 1,700 in the Mckenzie River Valley. Most of the remaining Eugene-area outages are single homes, which can be extremely labor intensive, particulalry those with accessibility issues, such as backyard service lines with no access for bucket trucks. We will continue to work until every customer is restored.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Friday, turning the lights back on for more than 1,000 customers.Find Out More
We expect to restore about 1,000 customers in the Eugene area today. Please note that work conditions are dynamic and subject to change based on equipment damage, tree hazards and changing weather conditions.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Thursday, turning the lights back on for several thousand residents impacted by the snow storm that struck Sunday night. Starting with more than 14,000 customers out of service on Monday, less than 4,500 remained without service as of 5 p.m. Thursday. In the Eugene area, about 2,800 customers are still waiting for restoration, along with about 1,700 McKenzie River residents.Find Out More
New snowfall overnight stalled restoration progress made over the past 48 hours as three major feeder lines and a transmission line went down Wednesday morning.EWEB and contract crews late Tuesday night were able to reduce the number of customers without power to about 6,000. That figure is down from a high of more than 14,000 on Monday. Falling trees and snow damage brought down the Eugene-area feeder and transmission lines early Wednesday, and the number of customers without power climbed up to 7,800 as of 1 p.m.Find Out More
Eugene Water & Electric Board and contract line crews made significant progress restoring power overnight Monday and into Tuesday, with more than 6,300 customers returned to service. As of 4:30 p.m. Tuesday, there are about 7,600 EWEB customers without service, down from more than 14,000 without power at 5 p.m. Monday.Find Out More
Eugene Water & Electric Board has been recognized as the third healthiest medium-sized employer in Oregon, and one of the healthiest 100 workplaces in America.Find Out More
Eugene Water & Electric Board commissioners on Dec. 4 unanimously approved a $306.2 million 2019 budget that includes no residential electric or water price increases.Find Out More
Three EWEB line crews on Tuesday marked their 15th straight day working to restore electric service to the thousands of people victimized by the Camp Fire that struck northern California on Nov. 8.Find Out More
Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 18.Find Out More
EWEB Commissioners will consider eliminating the second, higher-cost residential electric consumption tier and replacing it with a single flat price.Find Out More
EWEB is a proud supporter of STEM opportunities in our community. This summer we helped send a local student to Chelan County, Washington for a week-long hydropower and STEM career academy. Ethan sent us a recap of his experience and it sounds like it was an amazing week.Find Out More
The premier water utility trade association in the United States has recognized EWEB’s impressive safety record and proactive approach to implementing best practices for employee safety and health programs as one of the best in the nation.Find Out More
As a public utility, it’s important for us to be open and transparent with you—our customer-owners. Here are some highlights from this month’s meeting of your citizen-elected Board of Commissioners.Find Out More
Friends of Trees, St. Vincent de Paul of Lane County and the Eugene Science Center each won 2018 Greenpower Grants of up to $50,000 from the Eugene Water & Electric Board’s Greenpower Program.Find Out More
The Continental Congress in 1776 declared independence from the British Empire. In 1911, the citizens of Eugene made their own "declaration of independence" from the privately owned water company.
A typhoid epidemic that struck Eugene in the first decade of the 20th century provided the catalyst that led to the creation of EWEB. When the outbreak was traced to the privately owned water company, outraged citizens sprang into action, voting in 1908 to buy the system and create a municipal, citizen-owned water utility. We began generating electricity, at first to power the pumps for the water system, and eventually became the full-service water and electric utility we are today.
Public utilities have long been an important American institution. From small towns to big cities, public power and water is an expression of the American ideal of local people working together to meet local needs. While each community-owned utility is unique, all public utilities, including EWEB, share some basic tenets:
Public utilities are owned by the citizens they serve. All of EWEB's assets—from hydroelectric generation plants to water reservoirs and the high-speed fiber network—are owned by the citizens of Eugene. Public ownership also means that dollars stay in the local community. Each year EWEB contributes more than $12 million to help the City of Eugene pay for critical services such as public safety.
Like the government envisioned by our founding fathers, public utilities are accountable to the people they serve. EWEB is governed by a citizen-elected Board of Commissioners. With local control, EWEB is able to make business decisions that are important to our customers, such as investing in system reliability, energy efficiency programs, and helping limited-income residents pay their utility bills.
As a public utility, we do not operate to earn a profit or to serve the investment needs of stockholders. Most community-owned utilities, including EWEB, charge cost-based rates. We raise rates only when necessary to provide safe and reliable service for customers. We've been making reductions and cost-cutting measures for a number of years, and through our current affordability initiative, we're working hard to reduce future price increases.
This year as you celebrate Independence Day with the traditional cook-out, fireworks, or camping trip, take a moment to remember another American tradition: public power and water. EWEB has been locally owned and operated, reflecting the community's values and priorities, for more than 106 years. We are thankful to serve you, our customer-owners, and we wish you a safe and fun Fourth of July!
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.