Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Our Customer Care programs help thousands of community members who find themeselves in times of hardship, but the need is much greater that what we are able to handle. While we recieve Customer Care donations year-round, in December we highlight the "Share the Warmth" program and celebrate the generosity of neighbors helping neighbors.Find Out More
Our Affordability Initiative is already delivering positive results for customers, with a water price decrease set to go into effect Feb. 1, 2018, and no electric price change for the second year in a row.Find Out More
The Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 19. All proceeds from the event will benefit limited-income customers who are struggling to pay their utility bills and stay warm through the winter months.Find Out More
Can you even begin to imagine a day without water? It isn’t just your personal use of water--brushing your teeth, flushing your toilet, or taking a shower. Water is also essential to public health and safety, as well as a functioning economy.Find Out More
Every fall wild Chinook salmon reach the Carmen-Smith spawning channel after a long journey from the ocean. A few hundred middle school students get the opportunity to witness the homecoming firsthand as a part of the Salmon Watch program.Find Out More
Public Power Week is a great opportunity to honor EWEB's 106 year history and look forward to how we will continue to power a strong community in the years ahead. Our recently adopted Strategic Plan highlights how we will continue to hold true to our core values as a public utility and make significant decisions involving the community's electric supply resources.Find Out More
We’re doing our part by making investments to prepare, replace and maintain our community's electric and water systems. Here are some of the ways we work proactively to keep the lights on and the tap water flowing.Find Out More
EWEB used a novel approach to place 300 yards of gravel and small rock in an area of the McKenzie favored by bull trout for spawning.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 23 - July 5.Find Out More
A new program is helping make monthly electricity bills more affordable for customers who rent.Find Out More
Our award-winning "Tapping into Clean Water" exhibit is now on display at The Science Factory. And during Drinking Water Week, May 8 - 12, 2017, you can check out the WaterTown USA game board at EWEB's downtown location. We also will be selling emergency drinking water storage containers in our lobby, as part of our Drinking Water Week celebration and our Emergency Preparedness & Water Reliability Program.Find Out More
Celebrate National Drinking Water Week May 8 – 12, 2017 by making sure you store at least a three-day emergency supply of water.Find Out More
Part of being a public utility is understanding how you—our customer-owners—rate our performance, and making decisions that reflect the values and choices of the community.Find Out More
In order to meet customer affordability expectations, General Manager Frank Lawson wants to trim $15 million and some 60 employees from EWEB’s annual budget by 2020.Find Out More
Dozens of Bethel middle school students filled the Meadow View School gym on a sunny spring day for the annual KidWind Challenge. Teams received scores based on the energy their model wind turbine produced and their ability to answer questions in front of an interview panelFind Out More
The Continental Congress in 1776 declared independence from the British Empire. In 1911, the citizens of Eugene made their own "declaration of independence" from the privately owned water company.
A typhoid epidemic that struck Eugene in the first decade of the 20th century provided the catalyst that led to the creation of EWEB. When the outbreak was traced to the privately owned water company, outraged citizens sprang into action, voting in 1908 to buy the system and create a municipal, citizen-owned water utility. We began generating electricity, at first to power the pumps for the water system, and eventually became the full-service water and electric utility we are today.
Public utilities have long been an important American institution. From small towns to big cities, public power and water is an expression of the American ideal of local people working together to meet local needs. While each community-owned utility is unique, all public utilities, including EWEB, share some basic tenets:
Public utilities are owned by the citizens they serve. All of EWEB's assets—from hydroelectric generation plants to water reservoirs and the high-speed fiber network—are owned by the citizens of Eugene. Public ownership also means that dollars stay in the local community. Each year EWEB contributes more than $12 million to help the City of Eugene pay for critical services such as public safety.
Like the government envisioned by our founding fathers, public utilities are accountable to the people they serve. EWEB is governed by a citizen-elected Board of Commissioners. With local control, EWEB is able to make business decisions that are important to our customers, such as investing in system reliability, energy efficiency programs, and helping limited-income residents pay their utility bills.
As a public utility, we do not operate to earn a profit or to serve the investment needs of stockholders. Most community-owned utilities, including EWEB, charge cost-based rates. We raise rates only when necessary to provide safe and reliable service for customers. We've been making reductions and cost-cutting measures for a number of years, and through our current affordability initiative, we're working hard to reduce future price increases.
This year as you celebrate Independence Day with the traditional cook-out, fireworks, or camping trip, take a moment to remember another American tradition: public power and water. EWEB has been locally owned and operated, reflecting the community's values and priorities, for more than 106 years. We are thankful to serve you, our customer-owners, and we wish you a safe and fun Fourth of July!
500 East Fourth Ave.
Eugene, OR 97401
9 a.m. - 5:30 p.m.