Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
If your home is burning fossil fuels such as natural gas or oil, we have programs to help you upgrade to clean, efficient electricity.Find Out More
For many people, this is the highest energy consumption time of the year. We’ve got some low and no-cost tips to keep the bills down.Find Out More
Our Affordability Initiative is already delivering positive results for customers, with a water price decrease set to go into effect Feb. 1, 2018, and no electric price change for the second year in a row.Find Out More
The Oregon Residential Energy Tax Credit will expire at the end of 2017. If you’re considering these energy-efficient upgrades, make your purchase before Dec. 31 to take advantage of the tax credit.Find Out More
Getting the family together for Thanksgiving dinner? Take some time to talk about emergency preparedness.Find Out More
Whether you’re building your dream home, or an entire subdivision of new homes, we’re here to help you connect to Eugene’s water system. We’ve recently made some changes to make the process faster, and more cost effective for customers and developers.Find Out More
With help from our Smart Growth Programs, the Eugene Country Club recently switched from a natural gas boiler to a clean, efficient electric heat pump system that will reduce the County Club’s HVAC carbon emissions by 95% and shave off thousands of dollars in annual operating expenses.Find Out More
We’re doing our part by making investments to prepare, replace and maintain our community's electric and water systems. Here are some of the ways we work proactively to keep the lights on and the tap water flowing.Find Out More
Expansion of high-speed broadband network helping to create new jobs in downtown core.Find Out More
New McKenzie River substation will improve the transmission system and allow EWEB to remove 14 miles of transmission lines between Leaburg and Walterville powerhouses.Find Out More
Going on vacation? Even if you’re just going for a long weekend, you can save money and energy in your home when you’re away.Find Out More
Don't let a summer heat wave burn through your utility budget. These smart tips will help keep your home comfortable, while also saving energy and money.Find Out More
The Federal Emergency Management Agency awarded $3.5 million to EWEB in late May to help offset the financial costs of the devastating ice storm that struck Eugene on Dec. 15, 2016.Find Out More
With the promise of hot, dry weather in the forecast, you may be thinking about watering the lawn and garden. If you water your landscape, you probably see a significant increase in your summer water bills. The following tips can help you water less—and more wisely.Find Out More
Following the chilly winter that left some with higher-than-expected heating bills, we want to remind customers that there is a program to help make your monthly payments more predictable than the weather.Find Out More
Spring is a time of growth and rebirth, especially trees that endured a harsh and icy winter. As you begin thinking about planting new trees around your property, our vegetation management team encourages you to plant the right tree in the right place.
Please consider the tree's height and crown spread - which is the distance the branches will spread away from the trunk - when the tree is fully mature, before planting. If you are considering planting under or next to overhead power lines, we ask that you plant trees that have a mature height of up to 25 feet. Check out a list of power line-friendly trees.
There is nothing like the ice storm that struck Eugene in mid-December to remind us how important it is to prune trees near power lines. Pruning trees is important for customer safety and the reliable delivery of electricity to your home or business. Regular pruning is also important for the health of your trees.
"We operate on a four-year cycle where we inspect our power lines and the trees near them, and we then prune with the hope of getting the trees and vegetation to hold four years," said Julie Nuttall, EWEB's vegetation management supervisor.
If there are any fast-growing trees or vegetation that will not hold for the entire four-year cycle, we will revisit the "hot spot" two years after the original inspection. The pruning clearances are based on tree species, growth rate and the location of the tree.
We follow the American National Standards Institute A300 pruning standards, known as "directional pruning," which directs the growth away from power lines. Julie's team of three foresters and 11 contract crews pruned approximately 300 line miles worth of trees in 2016.
Trees in the vicinity of overhead utility lines could be potentially hazardous, but pruning them by yourself is also dangerous. If you contact our vegetation management department at (541) 685-7000, a forester will come out and evaluate your trees.
"If we determine the tree to be a good candidate for removal, we will work out the details with the customer and have a voucher we can offer to replace it with a power line-friendly tree," Julie said.
500 East Fourth Ave.
Eugene, OR 97401
9 a.m. - 5:30 p.m.