Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
As of 8 a.m. Saturday morning, there are just under 2,000 customers who remain without power. This includes a little over 200 in the Eugene area, and about 1,700 in the Mckenzie River Valley. Most of the remaining Eugene-area outages are single homes, which can be extremely labor intensive, particulalry those with accessibility issues, such as backyard service lines with no access for bucket trucks. We will continue to work until every customer is restored.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Friday, turning the lights back on for more than 1,000 customers.Find Out More
We expect to restore about 1,000 customers in the Eugene area today. Please note that work conditions are dynamic and subject to change based on equipment damage, tree hazards and changing weather conditions.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Thursday, turning the lights back on for several thousand residents impacted by the snow storm that struck Sunday night. Starting with more than 14,000 customers out of service on Monday, less than 4,500 remained without service as of 5 p.m. Thursday. In the Eugene area, about 2,800 customers are still waiting for restoration, along with about 1,700 McKenzie River residents.Find Out More
New snowfall overnight stalled restoration progress made over the past 48 hours as three major feeder lines and a transmission line went down Wednesday morning.EWEB and contract crews late Tuesday night were able to reduce the number of customers without power to about 6,000. That figure is down from a high of more than 14,000 on Monday. Falling trees and snow damage brought down the Eugene-area feeder and transmission lines early Wednesday, and the number of customers without power climbed up to 7,800 as of 1 p.m.Find Out More
Eugene Water & Electric Board and contract line crews made significant progress restoring power overnight Monday and into Tuesday, with more than 6,300 customers returned to service. As of 4:30 p.m. Tuesday, there are about 7,600 EWEB customers without service, down from more than 14,000 without power at 5 p.m. Monday.Find Out More
Eugene Water & Electric Board has been recognized as the third healthiest medium-sized employer in Oregon, and one of the healthiest 100 workplaces in America.Find Out More
Three EWEB line crews on Tuesday marked their 15th straight day working to restore electric service to the thousands of people victimized by the Camp Fire that struck northern California on Nov. 8.Find Out More
Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 18.Find Out More
In partnership with the Bethel School District, we’ll open the first emergency water distribution station at the Bethel Farm on Oct. 6 with a “FILL UP at the Farm” grand opening event. A key component of EWEB’s ongoing initiative to prepare for emergencies, whether earthquake, forest fire or other disaster, is to establish at least five of these geographically dispersed emergency water stations within the next five years.Find Out More
EWEB is a proud supporter of STEM opportunities in our community. This summer we helped send a local student to Chelan County, Washington for a week-long hydropower and STEM career academy. Ethan sent us a recap of his experience and it sounds like it was an amazing week.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 28 - July 5.Find Out More
The premier water utility trade association in the United States has recognized EWEB’s impressive safety record and proactive approach to implementing best practices for employee safety and health programs as one of the best in the nation.Find Out More
We’re fortunate in Eugene to have an abundant supply of clean, healthy drinking water. But the crisis in Salem is yet another reminder of the need to plan and prepare for a water emergency.Find Out More
Friends of Trees, St. Vincent de Paul of Lane County and the Eugene Science Center each won 2018 Greenpower Grants of up to $50,000 from the Eugene Water & Electric Board’s Greenpower Program.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 23 - July 5.
The fireworks and access prohibition includes the entire surface of the reservoir, located at Lawrence Street and West 25th Avenue. However, legal fireworks can be used on the blacktop surface of the old reservoir to the north of the College Hill structure.
Fireworks lit off from the top of the reservoir in past years caused damage to the rubberized coating on the surface of the reservoir, installed in 2008 to keep contaminants from seeping into the drinking water below. To ensure people do not set off fireworks on the reservoir this year, we will lock the reservoir gates on Friday, June 23. The gates will remain locked until 8 a.m. on Wednesday, July 5. We're requesting that people stay off the top of the reservoir for the duration of the closure.
"I am confident our community will be especially vigilant in helping us keep our water safe," said Jason Carman, EWEB's pumping and controls supervisor. "Closing the top of the reservoir to avoid fireworks damage may be inconvenient for some, but is in the best interests of all."
Since the reservoir started operating in 1939, Eugene residents have used it and the surrounding open space as an unofficial park for picnics, star-gazing and bicycle riding. EWEB considered fencing off the reservoir over the past decade because of security and contamination concerns. To maintain public access, we invested more than $1 million on improvements that include joint hardening, slab sealing, head house fencing, installation of electronic surveillance and landscape security improvements. In 2012, we determined that despite the improvements, the roof of the reservoir was still prone to leakage.
Concerned over possible contamination of the water supply from dog feces left atop the facility, we approached nearby residents to find a solution. Working with neighbors over the past several years, we installed access gates and larger signs asking people to keep dogs off the reservoir to protect against potential contamination. The partnership with neighbors has led to a largely successful effort to keep dogs and dog waste off the reservoir.
EWEB staff and neighbors will continue monitoring the reservoir to make sure people are respecting the temporary closure, as well as the prohibition of dogs and the fireworks ban.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.