Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
In partnership with the Bethel School District, we’ll open the first emergency water distribution station at the Bethel Farm on Oct. 6 with a “FILL UP at the Farm” grand opening event. A key component of EWEB’s ongoing initiative to prepare for emergencies, whether earthquake, forest fire or other disaster, is to establish at least five of these geographically dispersed emergency water stations within the next five years.Find Out More
EWEB is a proud supporter of STEM opportunities in our community. This summer we helped send a local student to Chelan County, Washington for a week-long hydropower and STEM career academy. Ethan sent us a recap of his experience and it sounds like it was an amazing week.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 28 - July 5.Find Out More
The premier water utility trade association in the United States has recognized EWEB’s impressive safety record and proactive approach to implementing best practices for employee safety and health programs as one of the best in the nation.Find Out More
We’re fortunate in Eugene to have an abundant supply of clean, healthy drinking water. But the crisis in Salem is yet another reminder of the need to plan and prepare for a water emergency.Find Out More
Friends of Trees, St. Vincent de Paul of Lane County and the Eugene Science Center each won 2018 Greenpower Grants of up to $50,000 from the Eugene Water & Electric Board’s Greenpower Program.Find Out More
National Drinking Water Week runs May 6-12, and marks a good occasion to pass on our thanks to our source protection and water utility staff, along with our many community partners in their roles of protecting the McKenzie River.Find Out More
Online voting is underway for 2018 EWEB Greenpower Grants worth up to $50,000 each.Find Out More
Redevelopment efforts for Eugene’s downtown riverfront jumped forward on April 17 when the City completed the purchase of 16 acres of property formerly used as EWEB’s operations yard.Find Out More
Five Eugene organizations have made the final cut for consideration for 2018 Greenpower Grants worth up to $50,000 each to fund high-impact projects that increase the use of renewable energy sources, the adoption of emerging technologies, or reduce/offset our community’s carbon footprint.Find Out More
As a public utility, it is important for EWEB to be open and transparent with our customer-owners about how we are performing. We put together a Report to Customers looking back at the key events, accomplishments and challenges of 2017.Find Out More
In late 2017, EWEB had the opportunity to work with SquareOne Villages on cost-saving measures for their tiny homes project, Emerald Village Eugene. Supporting vulnerable members of our community is a priority for EWEB.Find Out More
Our Customer Care programs help thousands of community members who find themeselves in times of hardship, but the need is much greater that what we are able to handle. While we recieve Customer Care donations year-round, in December we highlight the "Share the Warmth" program and celebrate the generosity of neighbors helping neighbors.Find Out More
The Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 19. All proceeds from the event will benefit limited-income customers who are struggling to pay their utility bills and stay warm through the winter months.Find Out More
More than 30 emergency responders from multiple local agencies conducted a live “spill drill” in late October on the McKenzie River above Leaburg Dam. Participants practiced containing a fictitious fuel spill using the McKenzie Watershed Emergency Response System (MWERS).Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 23 - July 5.
The fireworks and access prohibition includes the entire surface of the reservoir, located at Lawrence Street and West 25th Avenue. However, legal fireworks can be used on the blacktop surface of the old reservoir to the north of the College Hill structure.
Fireworks lit off from the top of the reservoir in past years caused damage to the rubberized coating on the surface of the reservoir, installed in 2008 to keep contaminants from seeping into the drinking water below. To ensure people do not set off fireworks on the reservoir this year, we will lock the reservoir gates on Friday, June 23. The gates will remain locked until 8 a.m. on Wednesday, July 5. We're requesting that people stay off the top of the reservoir for the duration of the closure.
"I am confident our community will be especially vigilant in helping us keep our water safe," said Jason Carman, EWEB's pumping and controls supervisor. "Closing the top of the reservoir to avoid fireworks damage may be inconvenient for some, but is in the best interests of all."
Since the reservoir started operating in 1939, Eugene residents have used it and the surrounding open space as an unofficial park for picnics, star-gazing and bicycle riding. EWEB considered fencing off the reservoir over the past decade because of security and contamination concerns. To maintain public access, we invested more than $1 million on improvements that include joint hardening, slab sealing, head house fencing, installation of electronic surveillance and landscape security improvements. In 2012, we determined that despite the improvements, the roof of the reservoir was still prone to leakage.
Concerned over possible contamination of the water supply from dog feces left atop the facility, we approached nearby residents to find a solution. Working with neighbors over the past several years, we installed access gates and larger signs asking people to keep dogs off the reservoir to protect against potential contamination. The partnership with neighbors has led to a largely successful effort to keep dogs and dog waste off the reservoir.
EWEB staff and neighbors will continue monitoring the reservoir to make sure people are respecting the temporary closure, as well as the prohibition of dogs and the fireworks ban.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.