Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
If your home is burning fossil fuels such as natural gas or oil, we have programs to help you upgrade to clean, efficient electricity.Find Out More
For many people, this is the highest energy consumption time of the year. We’ve got some low and no-cost tips to keep the bills down.Find Out More
Our Affordability Initiative is already delivering positive results for customers, with a water price decrease set to go into effect Feb. 1, 2018, and no electric price change for the second year in a row.Find Out More
The Oregon Residential Energy Tax Credit will expire at the end of 2017. If you’re considering these energy-efficient upgrades, make your purchase before Dec. 31 to take advantage of the tax credit.Find Out More
Getting the family together for Thanksgiving dinner? Take some time to talk about emergency preparedness.Find Out More
Whether you’re building your dream home, or an entire subdivision of new homes, we’re here to help you connect to Eugene’s water system. We’ve recently made some changes to make the process faster, and more cost effective for customers and developers.Find Out More
With help from our Smart Growth Programs, the Eugene Country Club recently switched from a natural gas boiler to a clean, efficient electric heat pump system that will reduce the County Club’s HVAC carbon emissions by 95% and shave off thousands of dollars in annual operating expenses.Find Out More
We’re doing our part by making investments to prepare, replace and maintain our community's electric and water systems. Here are some of the ways we work proactively to keep the lights on and the tap water flowing.Find Out More
In our area, it will cost you $3.41 to go 100 miles in an electric vehicle, compared to $12.16 in a gas-powered car. Tax credits sweeten the deal. In addition to the existing $2,500-$7,500 federal tax credit, the State of Oregon’s new rebate of up to $2,500 will go into effect in 2018.Find Out More
Want to save energy, reduce your carbon footprint, lower your utility bills and improve the comfort of your home? We can help!Find Out More
New McKenzie River substation will improve the transmission system and allow EWEB to remove 14 miles of transmission lines between Leaburg and Walterville powerhouses.Find Out More
Going on vacation? Even if you’re just going for a long weekend, you can save money and energy in your home when you’re away.Find Out More
Don't let a summer heat wave burn through your utility budget. These smart tips will help keep your home comfortable, while also saving energy and money.Find Out More
A new program is helping make monthly electricity bills more affordable for customers who rent.Find Out More
The Federal Emergency Management Agency awarded $3.5 million to EWEB in late May to help offset the financial costs of the devastating ice storm that struck Eugene on Dec. 15, 2016.Find Out More
Following the chilly winter that left some with higher-than-expected heating bills, we want to remind customers that there is a program to help make your monthly payments more predictable than the weather.
The 39-degree average temperature in the Eugene area for Dec. 21 through Feb. 21 was the coldest since 1984, according to the National Weather Service.
The Budget Billing plan helps you balance the seasonal highs and lows by averaging the previous 12 months of actual usage on your account. The average is set as your monthly Budget Billing payment. We continue to read your meter each month, but instead of paying varying amounts for actual usage, we bill you the average payment amount.
You'll still know exactly how much water and electricity you've used. Your bill will show the actual consumption for each service, the actual account balance and the Budget Billing payment amount.
To participate, your account must have a zero balance and a minimum of 12 months billing history at the address associated with your account. There is no cost to participate. The open enrollment period for the program begins after you receive your April bill and continues through the end of June.
Call EWEB Customer Service at 541-685-7000 for more information, or to enroll in the Budget Billing plan during the open enrollment period.
500 East Fourth Ave.
Eugene, OR 97401
9 a.m. - 5:30 p.m.