Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Have you ever wondered what happens to the electric grid on Thanksgiving?Find Out More
EWEB is interested in renewable hydrogen because of its potential to help decarbonize energy sectors and provide resiliency in the event of a large-scale disaster in the Northwest.Find Out More
Here in the Pacific Northwest, where we enjoy abundant, low-cost hydroelectric power, EVs are a smart economic choice and an important piece of the region's move away from fossil fuels.Find Out More
As a public utility, it’s important for us to be open and transparent with you—our customer-owners. Here are some highlights from this month’s meeting of your citizen-elected Board of Commissioners.Find Out More
Whether it's ice or snow, windstorms ... or squirrels, you should know what to do when the power goes out.Find Out More
Public Power Week is a great opportunity to honor EWEB's 106 year history and look forward to how we will continue to power a strong community in the years ahead. Our recently adopted Strategic Plan highlights how we will continue to hold true to our core values as a public utility and make significant decisions involving the community's electric supply resources.Find Out More
With help from our Smart Growth Programs, the Eugene Country Club recently switched from a natural gas boiler to a clean, efficient electric heat pump system that will reduce the County Club’s HVAC carbon emissions by 95% and shave off thousands of dollars in annual operating expenses.Find Out More
In our area, it will cost you $3.41 to go 100 miles in an electric vehicle, compared to $12.16 in a gas-powered car. Tax credits sweeten the deal. In addition to the existing $2,500-$7,500 federal tax credit, the State of Oregon’s new rebate of up to $2,500 will go into effect in 2018.Find Out More
Want to save energy, reduce your carbon footprint, lower your utility bills and improve the comfort of your home? We can help!Find Out More
New McKenzie River substation will improve the transmission system and allow EWEB to remove 14 miles of transmission lines between Leaburg and Walterville powerhouses.Find Out More
We are fortunate to have one of the cleanest power portfolios in the nation, with almost no electricity sourced from fossil fuels. How much do you know about our community’s primary power resource—clean, renewable hydropower?Find Out More
Carmen-Smith is a network of three dams and reservoirs and two power-generating plants located just a few miles downstream from the headwaters of the McKenzie River. EWEB recently submitted a modified Settlement Agreement that addresses the economic realities of the region’s energy markets, while honoring our original commitment to environmental and recreational enhancements at the project.Find Out More
EWEB is in the process of relicensing our Carmen-Smith Hydroelectric Project to operate for at least 40 more years. Replacing the massive turbine shut-off valves is one of the first key steps in the powerhouse modernization project.Find Out More
"ShakeAlert" can provide precious seconds of early warning before the severe shaking waves from an earthquake arrive. We are proud to install sensors at our generation facilities, which will trigger automatic shut down of equipment in the event of an earthquake. The system does not yet support public warnings, but this version allows selected early adopters to develop pilot implementations that demonstrate the system’s utility and develop technologies that pave the way for broader use.Find Out More
In order complete a major powerhouse upgrade, we will close public access to Trail Bridge and Lakes End campgrounds, the Trail Bridge Reservoir boat launch and Smith Reservoir.Find Out More
The Eugene Water & Electric Board has received a new 40-year operating license for our largest utility-owned generation facility - the Carmen-Smith Hydroelectric Project on the upper McKenzie River.
The new license, issued by the Federal Energy Regulatory Commission, will allow us to operate the carbon-free, renewable hydroelectric facility through at least May 2059. The project generates enough electricity to power nearly 16,000 homes.
"We are thrilled to receive this new license and our team is looking forward to continuing to modernize the facilities at the project," said Patty Boyle, principal project manager for EWEB.
In anticipation of the new federal operating license, we started a major rebuild of the Carmen Powerhouse in 2017, replacing and refurbishing much of the equipment first installed in 1963 when the project opened. Last year, we replaced two giant turbine shut-off valves that measure 9 feet in diameter and weigh more than 26 tons. In April, we started a complete rebuild of the Carmen Substation, including the replacement of substation transformers weighing more than 66 tons each. In 2020 and 2021, we will replace the turbine runners (the propeller-like structures that spin with water pressure) and generators at the powerhouse.
"The issuance of this license initiates a substantial investment in the project along with many environmental and recreational improvements," Boyle said. "We'll be investing in fish passage facilities, improving spawning habitat and rebuilding three campgrounds."
Over the next several years, we will spend more than $116 million on upgrading the powerhouse and substation, rebuilding the three campgrounds (Ice Cap, Trail Bridge and Lakes End) in addition to other recreational, environmental and habitat improvements.
Carmen-Smith is a carbon-free generation resource known as a "peaking plant" that allows us to ramp up and down to meet customers' peak energy needs. It is one of three EWEB-owned generating facilities on the McKenzie River that supplies reliable electricity for our customer-owners.
Carmen-Smith is a network of three dams and reservoirs and two power-generating units located 71 miles east of Eugene. The Carmen Diversion Reservoir, filled by the McKenzie River flowing from its headwaters at Clear Lake, has minimal storage capacity and is used to divert water into an 11,300-foot-long tunnel leading to Smith Reservoir. From Smith Reservoir, water is routed through a second, 7,325-foot-long tunnel to the Carmen Power Plant, which discharges into Trail Bridge Reservoir, and then flows through the Trail Bridge power plant and back into the McKenzie River below Trail Bridge Dam.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.