Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
As of 8 a.m. Saturday morning, there are just under 2,000 customers who remain without power. This includes a little over 200 in the Eugene area, and about 1,700 in the Mckenzie River Valley. Most of the remaining Eugene-area outages are single homes, which can be extremely labor intensive, particulalry those with accessibility issues, such as backyard service lines with no access for bucket trucks. We will continue to work until every customer is restored.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Friday, turning the lights back on for more than 1,000 customers.Find Out More
We expect to restore about 1,000 customers in the Eugene area today. Please note that work conditions are dynamic and subject to change based on equipment damage, tree hazards and changing weather conditions.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Thursday, turning the lights back on for several thousand residents impacted by the snow storm that struck Sunday night. Starting with more than 14,000 customers out of service on Monday, less than 4,500 remained without service as of 5 p.m. Thursday. In the Eugene area, about 2,800 customers are still waiting for restoration, along with about 1,700 McKenzie River residents.Find Out More
New snowfall overnight stalled restoration progress made over the past 48 hours as three major feeder lines and a transmission line went down Wednesday morning.EWEB and contract crews late Tuesday night were able to reduce the number of customers without power to about 6,000. That figure is down from a high of more than 14,000 on Monday. Falling trees and snow damage brought down the Eugene-area feeder and transmission lines early Wednesday, and the number of customers without power climbed up to 7,800 as of 1 p.m.Find Out More
Eugene Water & Electric Board and contract line crews made significant progress restoring power overnight Monday and into Tuesday, with more than 6,300 customers returned to service. As of 4:30 p.m. Tuesday, there are about 7,600 EWEB customers without service, down from more than 14,000 without power at 5 p.m. Monday.Find Out More
Eugene Water & Electric Board has been recognized as the third healthiest medium-sized employer in Oregon, and one of the healthiest 100 workplaces in America.Find Out More
Three EWEB line crews on Tuesday marked their 15th straight day working to restore electric service to the thousands of people victimized by the Camp Fire that struck northern California on Nov. 8.Find Out More
Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 18.Find Out More
In partnership with the Bethel School District, we’ll open the first emergency water distribution station at the Bethel Farm on Oct. 6 with a “FILL UP at the Farm” grand opening event. A key component of EWEB’s ongoing initiative to prepare for emergencies, whether earthquake, forest fire or other disaster, is to establish at least five of these geographically dispersed emergency water stations within the next five years.Find Out More
EWEB is a proud supporter of STEM opportunities in our community. This summer we helped send a local student to Chelan County, Washington for a week-long hydropower and STEM career academy. Ethan sent us a recap of his experience and it sounds like it was an amazing week.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 28 - July 5.Find Out More
We’re fortunate in Eugene to have an abundant supply of clean, healthy drinking water. But the crisis in Salem is yet another reminder of the need to plan and prepare for a water emergency.Find Out More
Friends of Trees, St. Vincent de Paul of Lane County and the Eugene Science Center each won 2018 Greenpower Grants of up to $50,000 from the Eugene Water & Electric Board’s Greenpower Program.Find Out More
National Drinking Water Week runs May 6-12, and marks a good occasion to pass on our thanks to our source protection and water utility staff, along with our many community partners in their roles of protecting the McKenzie River.Find Out More
The premier water utility trade association in the United States has recognized EWEB's impressive safety record and proactive approach to implementing best practices for employee safety and health programs as one of the best in the nation.
The American Water Works Association presented the Wendell R. LaDue Safety Award to Chief Water Engineering & Operations Officer Mel Damewood and EWEB Commissioner John Simpson at its annual convention in mid-June. The scientific and educational trade group includes more than 3,900 utilities that supply roughly 80 percent of the nation's drinking water.
"I really want to stress that this is an award earned by all the employees at EWEB," Damewood said. "Staff has made safety our primary cultural attribute, and I'm proud to be a part of the safety culture here at EWEB."
Evaluation of award nominees includes a review of a utility's safety record over the past five years, safety and health program best practices, the scope of systemic safety training initiatives at all levels, and the breadth of safety culture throughout the organization, said EWEB Safety Manager Mark Maguire.
"They evaluate your entire safety program, not just two or three years' of performance," Maguire said. "They really do a deep dive into the foundational components of your program, including accountability, commitment to best practices and management's support of safety as a strategic priority."
In addition to holding monthly safety meetings throughout the organization to discuss accidents, near-misses, "good catches," unsafe conditions, what's working and what needs improvement, field personnel conduct "tailboards" prior to beginning work activities each morning to keep safety front and center.
Along with in-house safety staff, we utilize outside vendors to provide relevant training to employees that ranges from fall protection and trench safety to CPR/First Aid and confined space instruction.
The nature of the work at EWEB, whether installing new water pipes in deep trenches, working in close proximity to high-voltage power lines or operating hydroelectric projects that include dams and power canals, places field personnel in hazardous conditions on a daily basis, Maguire said.
When accidents or near-misses do occur, we explore and investigate those incidents to improve our practices and processes with the intention to eliminate or at least mitigate hazardous conditions.
EWEB's commitment to safety reaches all levels of the organization -- from upper management to crew personnel. It's understood that shortcuts or unsafe work practices not only affect the person performing that act, but all those working around them as well. The fundamentals of performing work safely and the value of that action are built into our culture.
"The practice of working safely is not performed based on regulatory requirements, but on the premise that employees go home each and every day after work in the same condition that they arrived, and that nobody is injured," Maguire said. "And senior management understands the moral and financial value of providing a safe workplace."
Maguire, who has worked in the industrial safety field for more than 20 years, said he doesn't have to "sell" safety at EWEB because safe work practices at all levels are ingrained in the culture. EWEB won the same safety award from the AWWA in 2015.
"To have the performance we had and have is pretty remarkable given the high-hazard nature of the work we do," Maguire said. "To earn this award two out of the past four years speaks well of our program and our culture."
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.