Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 28 - July 5.Find Out More
The premier water utility trade association in the United States has recognized EWEB’s impressive safety record and proactive approach to implementing best practices for employee safety and health programs as one of the best in the nation.Find Out More
We’re fortunate in Eugene to have an abundant supply of clean, healthy drinking water. But the crisis in Salem is yet another reminder of the need to plan and prepare for a water emergency.Find Out More
National Drinking Water Week runs May 6-12, and marks a good occasion to pass on our thanks to our source protection and water utility staff, along with our many community partners in their roles of protecting the McKenzie River.Find Out More
As a public utility, it is important for EWEB to be open and transparent with our customer-owners about how we are performing. We put together a Report to Customers looking back at the key events, accomplishments and challenges of 2017.Find Out More
More than 30 emergency responders from multiple local agencies conducted a live “spill drill” in late October on the McKenzie River above Leaburg Dam. Participants practiced containing a fictitious fuel spill using the McKenzie Watershed Emergency Response System (MWERS).Find Out More
Can you even begin to imagine a day without water? It isn’t just your personal use of water--brushing your teeth, flushing your toilet, or taking a shower. Water is also essential to public health and safety, as well as a functioning economy.Find Out More
We’re doing our part by making investments to prepare, replace and maintain our community's electric and water systems. Here are some of the ways we work proactively to keep the lights on and the tap water flowing.Find Out More
We are taking steps to prepare for an emergency in our community. The emergency water supply program would include several permanent distribution sites located throughout the community using groundwater wells, as well as mobile water trailers.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 23 - July 5.Find Out More
A fuel tanker was carrying approximately 11,000 gallons of gasoline when it crashed along the McKenzie Highway one mile east of Leaburg on June 13, 2017. While there are a number of potential hazards that could impact our water supply, chemical spills from transportation accidents is one of the highest threats to the McKenzie watershed.Find Out More
A recent water pipeline assessment that relied on a free-swimming acoustic sensor called a "SmartBall" is an example of using innovative, cost-effective methods to maintain our infrastructure.Find Out More
After investing more than $30 million upgrading, expanding and renovating our Hayden Bridge Water Filtration Plant over the past eight years, we are nearly done with a series of capital improvements aimed at increasing reliability and efficiency at the 67-year-old facility.Find Out More
Our award-winning "Tapping into Clean Water" exhibit is now on display at The Science Factory. And during Drinking Water Week, May 8 - 12, 2017, you can check out the WaterTown USA game board at EWEB's downtown location. We also will be selling emergency drinking water storage containers in our lobby, as part of our Drinking Water Week celebration and our Emergency Preparedness & Water Reliability Program.Find Out More
Celebrate National Drinking Water Week May 8 – 12, 2017 by making sure you store at least a three-day emergency supply of water.Find Out More
Our Drinking Water Source Protection Program is again offering two plans to assist homeowners in the McKenzie Watershed with septic system repairs, replacement, inspections and pump-outs.
Funds are available for cost-share and zero-interest loan programs, which were established to encourage homeowners to regularly maintain their septic systems and to assist those who need to repair failing systems. Properly-functioning septic systems will help to protect the excellent water quality of the McKenzie River - Eugene's sole source of drinking water.
The septic system cost-share program will reimburse homeowners upstream of our drinking water intake 50 percent of the cost for a septic system inspection and pump-out, if needed. (Note: Homeowners who have had their systems inspected or pumped out within the past three years are not eligible.) In addition, we will reimburse 50 percent of the cost of minor, necessary septic system repairs that cost up to $300.
The program has assisted more than 200 homeowners with inspections/pump-outs since the program began in 2011 to maintain and improve water quality. The zero-interest loan program is designed to address septic systems that need repairs in order to function properly, or to replace failing systems. The maximum loan amount is $10,000, with a maximum repayment term of 60 months. For both programs, homeowners need to use a Department of Environmental Quality-approved contractor and provide EWEB with documentation of the work completed.
For more information, please visit: www.eweb.org/septic or contact Nancy Toth (email@example.com) at 541-685-7438.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.