Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Here in the Pacific Northwest, where we enjoy abundant, low-cost hydroelectric power, EVs are a smart economic choice and an important piece of the region's move away from fossil fuels.Find Out More
EWEB Commissioners will consider eliminating the second, higher-cost residential electric consumption tier and replacing it with a single flat price.Find Out More
As a public utility, it’s important for us to be open and transparent with you—our customer-owners. Here are some highlights from this month’s meeting of your citizen-elected Board of Commissioners.Find Out More
As a public utility, it’s important for us to be open and transparent with you – our customer-owners. Here are some highlights for this month’s meeting of your citizen-elected Board of Commissioners.Find Out More
Even small, shallow projects such as planting shrubs, installing a post or removing a root can be dangerous and costly if you inadvertently hit a power line, cable or pipe.Find Out More
Besides battling the western Oregon spring weather of 70 degrees and sunny one moment to torrential downpour the next, meter readers also find themselves faced with the additional challenges of meters blocked by spring vegetation growth and more unsecured dogs as summer approaches.Find Out More
As a public utility, it’s important for us to be open and transparent with you--our customer-owners. Here are some highlights from this month's meeting of your citizen-elected Board of Commissioners.Find Out More
Supporting vulnerable members of our community with conservation and efficiency programs is a priority for EWEB, which is why we are once again helping tenants and rental owners lower monthly utility bills through the Home Energy Score program.Find Out More
If your home is burning fossil fuels such as natural gas or oil, we have programs to help you upgrade to clean, efficient electricity.Find Out More
For many people, this is the highest energy consumption time of the year. We’ve got some low and no-cost tips to keep the bills down.Find Out More
Our Affordability Initiative is already delivering positive results for customers, with a water price decrease set to go into effect Feb. 1, 2018, and no electric price change for the second year in a row.Find Out More
The Oregon Residential Energy Tax Credit will expire at the end of 2017. If you’re considering these energy-efficient upgrades, make your purchase before Dec. 31 to take advantage of the tax credit.Find Out More
Getting the family together for Thanksgiving dinner? Take some time to talk about emergency preparedness.Find Out More
Whether you’re building your dream home, or an entire subdivision of new homes, we’re here to help you connect to Eugene’s water system. We’ve recently made some changes to make the process faster, and more cost effective for customers and developers.Find Out More
With help from our Smart Growth Programs, the Eugene Country Club recently switched from a natural gas boiler to a clean, efficient electric heat pump system that will reduce the County Club’s HVAC carbon emissions by 95% and shave off thousands of dollars in annual operating expenses.Find Out More
As a public utility, it's important for us to be open and transparent with you-our customer-owners. Here are some highlights from this month's meeting of your citizen-elected Board of Commissioners.
Moss Adams presented the Board with a review of the audit process, financial statements and internal control recommendations. After technical review of EWEB's financial statements the auditors provided the opinion that the statements presented fairly according to accounting principles.
Moss Adams also provided a review of EWEB's compliance with federal and state laws, finding one minor instance of non-compliance due to not reporting new bank accounts to the State Treasurer within a 3-day required timeframe (ORS 295.006). EWEB's Chief Financial Officer noted that this was an oversight due to the infrequency of such a change and that there were no negative consequences as a result.
Upon reviewing EWEB's internal controls ensure accurate financial statements, Moss Adams found internal controls to be effective and offered a few suggestions for improvement.
Following last month's positive review of General Manager Frank Lawson's 2017 performance, EWEB Commissioners approved an eight percent increase in Lawson's annual compensation. The increase brings the General Manager salary to $286,470 which is inline with the average mean of comparable Northwest utilities. Data shows that other public utilities in the region paid top executives an average of $288,749 last year. The Board in 2016 awarded a two percent increase to Lawson's salary, in-part based on the fact that he had only been in the role for six months.
EWEB staff presented the Board of Commissioners with a series of questions to spark discussion around the utility's customer service policy. Topics included:
Staff will continue to bring proposed changes and questions for discussion over the coming months as a part of a policy review process.
Staff from water and electric operations and information services presented Commissioners with options for providing independent review of EWEB's Capital Improvement Plans (CIP), ranging from basic benchmarking studies to a more in-depth analysis. Commissioners agreed that having periodic review of Capital Plans would verify that EWEB is investing appropriately in infrastructure improvements and asked staff to include basic benchmarking as a part of this year's 10-year CIP review, which begins in July.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.